Dyson 360 Eye review: Dyson’s first robot vacuum is good, but not quite good enough

They both have drop sensors to prevent falling off stairs or ledges. The Roomba 980 utilizes tangle-free brushless extractors; the 360 Eye has brush filled rotating bars. Since the bin is facing towards the dock, you’ll need to remove the robot from it to gain access to the bin. Consumers advise that you measure the height of your furniture to see if it has at least 12 centimeters of clearance to see if the robot will be able to go through it.

We found that the Heurist’s connection to wi-fi is very poor, disconnecting itself every few minutes, which meant we couldn’t control it for periods of time. This robot vac doubles shark cordless as a mop, and thanks to its manual controls can get to work almost as soon as you open its box. It cleaned well and quickly too – covering our test room in just under 18 minutes.

dyson robot vacuum

For me, the latter feature proved useful for a coffee table that has an X-shaped set of legs that run across the floor. While the majority of robot vacuum cleaners make do with wheels, the Dyson 360 Heurist has a pair of tank tracks, designed to propel the robot over obstacles and through longer-pile rugs, for example. Most robot vacuum cleaners are short and wide, but Dyson has opted for a taller, narrower design with the 360 Heurist. Here, the vacuum cleaner can squeeze through gaps, such as chair legs, which stop other cleaners, yet the height means that the 360 Heurist can’t always fit underneath furniture.

Since we’re talking about 0.01 differences in some cases, this result is still excellent. I was impressed with the 360 Eye’s tread-like wheels, though; they raise up when needed so the vacuum could travel over large power cords and transitions between hardwood floors and carpet. In addition to its digital V2 motor that Dyson says “spins at up to 78,000 revolutions per minute,” the way a robot vacuum sees rooms has a huge impact on its ability to clean. The 360 Eye by Dyson is a very good robot vacuum, but competitors offer similar features and better performance for less. It comes with two battery-powered digital fencing devices that prevent the Roomba going where it shouldn’t.

Powered by Dyson’s V2 motor, which Spins at 78,000rpm, Dyson informs us that it has 20% more suction than the 360 Eye. The 360 Heurist has plenty of performance improvements over the original 360 to make it a better cleaner – we’ll get to those – but the most intriguing feature is night vision. The good news is you can prevent this from happening using some settings in the app, which I’ll get onto in a bit. However, if you have furniture with small gaps underneath them the Heurist obviously won’t be able to limbo its way in there. In my house, we have a big side cabinet that our Roborock machines have no issues navigating under but the Dyson doesn’t come close to getting involved.

If you just look at the specs, you’d think that the Dyson 360 Eye would be the best robotic vacuum available right now. While cleaning power isn’t a question mark, there are some issues with the height, particularly cleaning under furniture. You will notice that you will need to empty the bin quite often when you first run this but after a while , you will need to empty it less because it will help keep your floors clean. Edge cleaning is a bit of a question mark as it won’t hug baseboards tightly as a Roomba would, often times only going within a centimeter or so according to TrustedReviews.

We aim to deliver the machine within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale. Connect to the Dyson Link app to unlock intelligent features. So, if Dyson’s next robot vacuum is indeed shorter than the 360 Heurist, we think it’ll be more useful to owners – even potential American buyers. There is also a ‘quiet’ mode, which turns down the suction power – as well as the noise – which lasts for 75 minutes. The back bin can be removed entirely, allowing easy emptying of the contents and cleaning of the bin.